Support and Maintenance

Advanced Door Service is proud to offer varying levels of support and maintenance. Whatever your needs, we’re sure one of our packages has what you need.

On-Demand Service

Our standard service offering is available to clients that have not chosen to have a PMA or enter into a Service Agreement with our Company.  Customers can contact us through our 800 service number and a technician will be dispatched.

Emergency Service

Our Service Hotline is available 24/7 and a Service Technician will be dispatched to handle the required repairs.

Maintenance Agreement

Under this type of agreement, Customers commit to using our services for any needs that are beyond the scope of their own resources and, in exchange, they receive discounts on labour and service. A particular advantage are the discounts on after-hours service calls.

SERVICE CONTRACT PLANS AND FEATURES:

BASIC
Features

  • AAADM Certified Professional Technician
  • Time and Material discounted labor rate for facilities with one hundred or more doors

GOLD
Features

  • AAADM Certified Professional Technician
  • Priority Service Status
  • Covers all contracted Automatic Doors
  • Two Preventative Maintenance checks per year
  • Labor included on standard service calls 8 a.m. to 5 p.m. Monday – Friday
  • Discounted labor rate for emergency service calls

PLATINUM
Features

  • AAADM Certified Professional Technician
  • Priority Service Status
  • Covers all contracted Automatic Doors
  • Two Preventative Maintenance checks per year
  • Labor included on standard service calls 8 a.m. to 5 p.m. Monday – Friday
  • Discounted labor rate for emergency service calls
  • Parts included as noted on contract

Want to find out more?

We have an incredible team of experienced and knowledgeable technicians ready and waiting to solve all of your opening needs.
Get in touch with us today – we are
 committed to your success.

CONTACT US